Terms
Last updated: 15 November 2026
These terms apply to your use of gavelpropertyauctions.co.uk, run by Gable Property Group Limited (trading as Gavel Property Auctions), a company registered in Scotland (SC908666), registered office 48 West George Street, Glasgow. By using this site you agree to them.
Property information
We take care to make property details accurate, but they are a general guide only and do not form part of any offer or contract. Measurements, photographs and floorplans are approximate. You should satisfy yourself on every point, including through the legal pack, the Home Report and your own solicitor, before making an offer or bidding.
Offers and auctions
Offers and bids are subject to the auction terms and conditions and the legal pack for each lot, which take priority over anything on this website. Deposits, fees and the timescale for completion are set out on the offer form and in the legal pack. A sale is not binding until contracts or missives are concluded in line with those documents.
Using this site
You may use this site for personal, non-commercial purposes. You must not copy our content or photographs without permission, try to gain unauthorised access to the site, or submit false or misleading information through our forms.
Our liability
We do not guarantee that the site will always be available or free from errors. To the extent the law allows, we are not liable for any loss arising from your use of the site or reliance on its content. Nothing in these terms limits liability that cannot legally be limited.
Links
Links to other websites are provided for convenience. We are not responsible for their content.
Privacy
Our privacy policy explains how we use your personal information.
Complaints
We aim to give every client a high standard of service. If something has gone wrong, please tell us so we can put it right.
Stage 1: Tell us
Email info@gavelpropertyauctions.co.uk or write to us at 48 West George Street, Glasgow, explaining what happened and what you would like us to do. We will acknowledge your complaint within 3 working days.
Stage 2: Investigation
A director will investigate and send you a full written response within 15 working days of your complaint being acknowledged. If we need more time, we will tell you why and when to expect our reply.
Stage 3: Final review
If you are not satisfied, ask us to review the decision. A different person will review your complaint and send our final written view within 15 working days. In any case, we will issue our final view within 8 weeks of your complaint.
Independent redress
If you remain dissatisfied, or we have not resolved your complaint within 8 weeks, you can refer it to our independent redress scheme free of charge: Property Redress, 1st Floor, Premiere House, Elstree Way, Borehamwood, Hertfordshire WD6 1JH. Telephone 0333 321 9418, email info@theprs.co.uk, website propertyredress.co.uk. You must normally do this within 12 months of our final response.
Governing law
These terms are governed by the law of Scotland, and the Scottish courts have jurisdiction.